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Customer Testimonials

Below are some of the wonderful testimonials we have been receiving from our customers. We wanted to share our letters with you for your reading pleasure! If you are a current customer and would like to submit a note to be used on our testimonial page just email us your thoughts. Our goal is to be the top in customer service and we love to hear from you!

"The address plaque is beautiful! Thank you so much! Great price too! Thanks a million!!!"

Pat S. -Texas


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"Thank you again for making sure the order was correct and everything fit. I have never experienced customer service like this! Outstanding! You can be assured I will shop with you again"

Melody -Texas


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"Dear All at SnappDragon,

I received my sundial by UPS today and it's in my garden already. I love it! This sundial is a memorial to my father who died this past February. My BIL and his wife gave me a check instead of sending flowers at the funeral. They wanted me to put something in our garden to use as a memorial to my father.

I thought about many different ways to use this gift. At first, I was going to buy a rose arbor since my father also grew roses. Then one night it hit me, a sundial! My father had a sundial in his garden with the phrase, 'Grow Old with Me, the Best is Yet to Be'.

Searching around town, with the high gas prices was very frustrating. Then I started searching online and I found the perfect sundial on your site! Not only did it have the phrase but it had Irish accents and my father was Irish and loved his heritage.

So, thank you for providing the perfect memorial to my father!"

Sincerely,

Barb G. -Nebraska


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"I just wanted to tell you guys how wonderful your company is. I am disabled and it is so hard for me to get out and shop. I do so much on line shopping with many companies. But I am here to say I have never been treated as well as I have with you guys. Right from the start I was put to ease with the E-mails keeping me informed of my order status. And it was so nice to receive a letter and the seeds. It is so rare to find a company that makes you feel like a person and not an order number. This may sound funny but I felt like I was ordering from a friend and not a company. No matter how big you get I hope you never lose that mom and pop store feeling.

I am going to be a customer for a very long time.

Thank you for getting my Gro-Pole out as fast as you did. I am so pleased with everything I have ordered. Top quality things and the packing was great. They all arrived without damage. YOU GUYS ROCK!!!!!!"

Mary Alison F. -Arkansas


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"Just wanted to let you know how much I LOVE the gazing globe and the stand from your company. Looks great in my front yard flower bed.

Thank you for a great shopping experience."

Amy W. -Pennsylvania


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"I have used and loved my WoodFlame Grill for a little over five years. My initial unit was a gift from my brother-in-law who owned a pleasure craft and had one on the stern deck; he felt I would love it too. I presently am using my third WoodFlame. I am continually amazed how the grill is ready to use in less than two minutes after igniting the fuel. I have served steak and chicken to friends who feel that it is the best they have ever had! (I agree!). I spent most of my adult life in California and now live in Connecticut. My only regret about the grill is that I did not know about it when I lived in California, as there the out door grilling season is 12 months a year. I am not that fortunate now, but the upside is that I really look forward to bringing the grill out from the garage to my patio, in the spring of the year.

I use oak or apple wood almost exclusively as my fuel; the oak for beef and lamb, and the apple for chicken or fish. My only caution for anyone would be to set the temperature fairly low for chicken or fish so as not to dry it out. As an alternative for fully cooking chicken on my WoodFlame, I have seared it well on both sides, than finished it in a microwave. Steak always amazes me, searing it well on both sides with a checker-board pattern, seems to be about right for medium-rare meat (if the meat is at least ¾ of an inch thick). The whole process for steaks takes a little less than five minutes!

Especially with an almost unlimited supply of hardwood, the economy of grilling with wood is absolutely amazing, and it produces the best tasting grilled food I have ever had."

Dr. Al C. -Connecticut

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P.O. Box 2525, Hendersonville, TN 37077
Phone: (615) 451-0107 | Fax: (615) 451-0103
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